The Franchise Sales Specialist is responsible for supporting the growth of PACK & SEND and Kwik Kopy's network across Australia and New Zealand by identifying, attracting, and onboarding high-quality franchise partners. This role focuses on lead generation, candidate engagement, relationship building, and guiding prospects through the franchise selection process, ensuring compliance with franchising regulations and contributing to the overall expansion of the network.
Duties and responsibilities
Reporting directly to the Retail Network Development Manager, the primary duties and responsibilities of the Franchise Sales Specialist are as follows:
Franchise Selection and Candidate Management
Support the PACK & SEND and Kwik Kopy Retail Network Growth Strategy through lead generation, candidate profiling, and franchise selection.
Guide and engage prospective franchisees, presenting opportunities and assessing suitability.
Conduct interviews and manage candidate records in the CRM.
Coordinate Discovery Days to introduce prospects to the team and the franchise model.
Build and maintain professional relationships with candidates throughout the selection process.
Contribute your ideas for the continuous improvement of the sales process, thereby making a significant contribution to the company's economic success.
Marketing and Industry Engagement
Assist in developing and executing the annual franchise marketing plan in collaboration with the PACK & SEND Marketing Team and external partners to attract high-quality franchise candidates.
Represent PACK & SEND and Kwik Kopy at franchising and industry expos, conferences, and events to promote the brand and network growth.
Build, nurture, and maintain strong professional relationships with key industry stakeholders, including financial, legal, and marketing professionals, to support franchise recruitment and development initiatives.
General Expectations
Keep up to date with franchising, recruitment, and business trends in Australia and New Zealand.
Identify and engage ideal franchise candidates for PACK & SEND and Kwik Kopy.
Collaborate with internal teams and uphold company values.
Travel as required to support franchise development activities.
Perform other related duties as needed.
Qualifications
The qualifications required for the Franchise Network Development Manager are as follows:
Bachelor's degree or equivalent experience.
Experience in sales, coaching, consulting, or personnel development is a plus.
Enjoy working in an international and collaborative environment.
Excellent verbal and written communication skills.
Strong entrepreneurial mindset with a proactive approach.
Customer-focused with a commitment to service excellence.
Highly motivated, curious, and positive in approach.
Willingness to travel as necessary for trade shows, market visits, and candidate meetings.
Good working knowledge of MS Office, especially Excel and PowerPoint.
Able to work independently and as part of a team.
Hands-on, flexible, and eager to learn.
What We Offer:
Competitive base salary with superannuation and performance-based incentives.
Full time position with a team of passionate entrepreneurs and creatives that is part of trusted international brands
Supportive work environment with a focus on open communication and relationship building
Flexible working arrangements with opportunities to work from the Moorebank or North Sydney office.
Exposure to international projects and collaboration.
About Fortidia
Fortidia is the brand identity of MBE Worldwide S.p.A. -a privately-owned company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada.), World Options, PostNet, PACK & SEND, AlphaGraphics, Kwik Kopy Australia, Multicopy, Print Speak, GEL Proximity and Spedingo. In 2024, the combination of its physical platform - including 3,200+ Business Solutions Centers in 57 countries with over 14,000 associates - with its PrestaShop e-commerce platform served 1.1 mln business customers worldwide generating €1.45 bln (US$1.65 bln) of System-wide Gross Revenue and €22 bln (US$23 bln) of Gross Merchandise Value.
For more information, visit the Fortidia Group websites:
Seniority level
Associate
Employment type
Full-time
Job function
Sales
Industries
Freight and Package Transportation and Transportation, Logistics, Supply Chain and Storage