Coast2Bay Housing Group (C2B) is a not-for-profit community and affordable housing organisation with a mission to transform lives, promote social inclusion and contribute to economic development. Coast2Bay has over 30 years' experience in providing affordable housing solutions for individuals and families across Moreton Bay, Sunshine Coast, Noosa and Gympie regions.
Salary sacrifice – up to $15,900 per year tax free*
You can also use up to $2,650 of pre-tax income to pay for entertainment and expenses such as meals and holidays*
4 weeks annual leave and additional wellness days available
Offices are centrally across the Sunshine Coast and Moreton Bay
* Benefits are dependant on each individual situation and are not guaranteed.
About the Roles
Coast2Bay is currently growing with a number of new housing developments due to open in the coming months. We are currently recruiting for a Housing Services Officer to support the Caboolture Service Delivery Centre and to provide administration support and property management assistance for the Caboolture property portfolio. This position works collaboratively with Tenancy Managers and Property Managers to efficiently manage a portfolio of tenants and properties and provides excellent service that ensures positive tenant experiences.
Housing Services Officer Roles
Answering and directing incoming calls for the local community with a focus on first point resolution to meet tenant needs.
Provide support to Tenancy Managers and attend outreach and engagement activities as required.
Provide support to Property Managers and attend routine inspections as required.
Skills & Experience Required
Strong written and verbal communication skills, with attention to detail.
Proven experience working with vulnerable client groups.
Strong organisational and time-management skills.
Ability to collaborate with internal and external stakeholders.
This role is ideal for a proactive and detail-oriented individual who is passionate about making a real impact on our community. If you have strong administrative skills, a positive outlook and you're looking to work within a passionate, innovative and growing organisation in a supportive environment, we'd love to hear from you
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