Join a Global Leader in Retail Lending I'm currently recruiting on behalf of a leading, highly profitable international non-bank lender known for their innovative retail lending solutions and strong customer focus. As they continue to grow, they're investing further in credit oversight and are now looking for an experienced Credit Quality Assurance Manager to join their high-performing team. In this role, you'll drive credit quality and elevate decision-making by leading underwriting reviews, identifying trends, and championing continuous improvement across the credit function. If you're passionate about credit quality and want to make a real impact in a dynamic, growth-focused environment, I'd love to connect. About the Role As the Credit Quality Assurance Manager, you will be responsible for reviewing the credit underwriting decisions made by our credit team to ensure consistency, compliance, and high-quality decision-making. This is a critical role that helps us maintain rigorous credit standards while driving continuous improvement in how we assess and manage risk. What You'll Be Doing Conduct in-depth hindsight reviews of credit applications and underwriting decisions Assess compliance with internal credit policy, procedures, and regulatory expectations Provide clear, constructive feedback to the credit team to support performance improvement Identify trends and systemic issues, and lead initiatives to address them Collaborate with stakeholders across credit risk, underwriting, and compliance Prepare regular updates and reports for senior management on QA findings and improvements Play a key role in enhancing underwriting frameworks, processes, and training materials What We're Looking For 4 years of experience in credit underwriting, risk, or credit QA roles in retail lending Strong understanding of retail lending products, credit policies, and regulatory frameworks Proven ability to identify underwriting issues and deliver actionable insights Confident communicator who can influence stakeholders and drive change Analytical thinker with a sharp eye for detail Proactive, collaborative, and solutions-oriented approach Experience in high-growth, fast-paced environments is a plus This is an on-site position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.