Our Story
Over the last forty years, this family company has grown from its remote accommodation beginnings, to become the highly regarded organisation behind a broad range of properties with names familiar and dear to many people. The Prendiville Group owns and operates numerous iconic tourism, hospitality and entertainment facilities. Represented in a host of different environments, from the red earth mining centre of Karratha, to the lush vineyards of the South West, to the blue waters and white beaches of Rottnest Island, and the rich port heritage of Fremantle.
Samphire Rottnest
Located on the premiere tourist destination Rottnest Island, Samphire Rottnest hosts 80 suites, pools, unique dining options, and a range of indoor/outdoor function spaces, overlooking breathtaking views of Thomson Bay. We are entering a new and exciting era and are looking forward to building our team in support of this. A Prendiville Group hotel will take you to some of Australia's most awe-inspiring destinations; from pristine beaches, lush vineyards, island getaways and red earth outback adventures.
About the role
Imagine being the very first smile our guests see as they arrive on the stunning Rottnest Island — fresh off the ferry, excited to explore, and ready to unwind?
As GSA, you'll welcome guests with genuine warmth, help them settle in with ease, and create a sense of comfort from the very first moment.
If you enjoy connecting with people, thrive in a fast-paced environment, and take pride in delivering memorable experiences, this is your opportunity to be part of something special.
What You'll Be Doing
* Welcome guests on arrival with a friendly, genuine approach that sets the tone for their stay
* Manage smooth and efficient check-ins and check-outs
* Be the go-to person for guest enquiries, offering helpful local advice on transport, dining, and island experiences
* Handle bookings, room allocations, and guest requests with care and attention to detail
* Process payments and ensure all guest accounts are accurate.
Requirements
* Previous experience working in a Front Office Guest Service Agent role is advantageous.
* Excellent personal presentation and attention to detail
* Strong communication and organizational skills
#J-18808-Ljbffr