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General manager

Sydney
My Guardian
General Manager
Posted: 4 February
Offer description

About My Guardian

At My Guardian, we believe great care starts with compassion, dignity, and genuine human connection. As a trusted Aged and Disability Care provider, we are committed to delivering considerate, high-quality care.

We are entering an exciting phase of growth in our Residential Aged Care portfolio, and we're now seeking an experienced and visionary General Manager to help lead our services into the next chapter of innovation, quality, and sustainable expansion.

This is a rare opportunity to join a values-led organisation at a pivotal moment and to have real influence over how care is delivered, now and into the future.

The Opportunity

Reporting directly to the CEO, the General Manager – Residential Aged Care will provide strategic and operational leadership across all My Guardian residential aged care facilities.

You will have end-to-end accountability for performance, clinical governance, compliance, and culture across our existing site, while also playing a key role in the development, integration, and growth of new facilities as our portfolio expands.

Key Responsibilities

* Provide strategic and operational leadership across all residential aged care sites
* Drive excellence in clinical governance, compliance, and quality outcomes
* Oversee facility performance, budgets, workforce planning, and resourcing
* Lead accreditation processes, audits, and continuous improvement initiatives
* Play a key role in growth activities including new developments, acquisitions, tenders, and grants
* Manage incidents, risks, and complaints with transparency and accountability
* Build, mentor, and lead a high-performing, values-driven leadership team
* Foster strong relationships with residents, families, regulators, and community stakeholders
* Champion resident well-being, satisfaction, and personalised models of care

Essential Experience & Skills

* Significant leadership experience in residential aged care or a related health sector
* In-depth knowledge of Aged Care Quality Standards, legislation, and regulatory frameworks
* Proven success in operational management, financial oversight, and workforce leadership
* Demonstrated experience leading accreditation, governance, and incident management processes
* Exceptional communication, stakeholder engagement, and people leadership skills

* Experience leading service growth, new developments, acquisitions, or tender submissions

* Relevant tertiary qualifications in Nursing, Health Administration, or Business Management
* AHPRA registration (if clinically qualified)

Why join My Guardian:

This is more than a leadership role, it's a chance to shape the future of residential aged care within a growing, values-led organisation.

At My Guardian, you'll have:

* Genuine influence at executive level, working directly with the CEO and founding leadership team
* The opportunity to build and scale residential care services the right way, with quality, dignity, and sustainability at the core
* A culture that values integrity, accountability, and compassion—not just compliance
* A growing organisation where innovation is encouraged and strong leadership is trusted

If you're a senior aged care leader who wants to leave a legacy while being supported to lead with clarity, authority, and purpose, this is your opportunity.

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