Job Title: Business Analyst
Skills: Dynamics 365, Smart IQ (Intelledox), IAM.
Duration: 12 months
Location: Canberra (open for remote)
Start Date: 1st July 2025
Key Duties and Responsibilities
Reporting to the Director - Enterprise Platforms and Project Manager/s (as applicable), the Business Analysts will work with IT project and internal resources, SMEs, business stakeholders, and vendors with duties including, but not limited to:
* Business analysis and business solution design
* Development of high-level, detailed, functional, non-functional requirements, user cases, and scenarios
* Analysis and mapping of business processes, user pathways, and information flows
* Acting as the conduit between business stakeholders, project teams, and IT resources to deliver outcomes
* Contribution to continuous improvement activities across IT
Experience - mandatory for all submissions:
* The candidate MUST have a minimum of 5 years delivering business analyst services for government programs and/or projects (federal or state)
* The candidate MUST have demonstrated experience in technical writing producing high-quality documents including requirements, guidelines, process maps, and procedures
* The candidate MUST have highly developed communication skills including prioritisation, problem-solving, and relationship building
* The candidate MUST have business analyst certification (relevant industry standards)
* The candidate MUST have experience delivering solutions supporting legislative changes
* The candidate MUST have experience delivering change for vessel safety (road, air, maritime) or other applicable regulatory functions
Desirable criteria;
Experience - depending on the project allocation:
* The candidate SHOULD have experience delivering analyst-related activities related to incident, emergency, or first responder management
* The candidate SHOULD have experience developing or providing input into business blueprinting or other detailed non-technical outcome-focused overview documentation
* The candidate SHOULD have experience facilitating scrums with project teams using Azure DevOps to capture deliverables and outcomes
* The candidate SHOULD have experience developing business solutions using Dynamics365, SmartIQ (previously Intelledox), HTML forms, identity management services, portals
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