National Technical Training Manager Position
Establish a career with confidence and growth opportunities.
We are committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
The Role Responsibilities
* Liaise with relevant teams for technical support and quality issues.
* Provide expert technical assistance to field technicians.
* Liaise with supervisors on all technical issues and updates.
* Identify, document, communicate and maintain updated work instructions and procedures for Commissioning requirements.
* Source and distribute Service bulletins relating to any commercial product range.
* Provide feedback to managers on performance issues and technical deficiencies.
* Collaborate with peers across the region for continual improvement opportunities about technical training development needs.
* Project team member of the region Strategic Workforce Planning (SWP) team, to improve on the design of technicians training program and manage the training program in-country (both online and in-person training)
* Deliver necessary training packages to support the technician workforce nationally.
* Support the implementation and development of training packages relating to the product range and HVAC field and distribute train-the-trainer packages.
Requirements
* Previous experience within the HVAC field or an affiliated mechanical services industry
* Service or Account Management experience
* Strong technical skills in HVAC Industry, particularly Chillers would be an advantage
* Excellent communication skills both verbal and written
* Proactive approach to problem-solving
* High level of organisational skills
Benefits
* Attractive salary package + car allowance + incentives
* Laptop and mobile
* Excellent job stability with a focus on career progression
* Global company with supportive local team
About This Opportunity
This is a unique opportunity to join our organisation and make a lasting impact.
We offer a collaborative and dynamic work environment that fosters innovation and growth.