* Full time 36.25 hours per week
* Fixed term contract to 1/5/2028
* HEWL 5 $78,740 - $89,310 + 17% Super & great benefits
* Research Division – Graduate Research School - JCU Ideas Lab
* Contribute to innovative research initiatives that connect industry, community, and higher degree researchers.
* Join a collaborative and forward-thinking team driving innovation across Northern Queensland.
* Enjoy a dynamic role combining marketing, events, and stakeholder engagement in a vibrant tropical setting.
About the role
James Cook University (JCU) is seeking a proactive and creative Innovation Officer to support the JCU Ideas Lab within the Graduate Research School.
In this varied and fast-paced role, you will deliver high-quality operational, marketing, and engagement support to enhance the visibility and impact of innovation initiatives, particularly those involving Higher Degree by Research (HDR) candidates.
You will play a key role in strengthening JCU's innovation ecosystem by coordinating events, managing digital communications, and supporting partnerships across campuses, industry, and the broader community.
Key responsibilities
* Develop and implement digital marketing and communication strategies to promote JCU Ideas Lab programs.
* Manage digital platforms, create engaging multimedia content, and monitor analytics to optimise reach and engagement.
* Coordinate and deliver events, workshops, and industry engagement activities, including logistics and stakeholder communication.
* Provide high-level administrative and operational support, including maintaining CRM systems, reporting, and financial processes.
* Support partnership development and contribute to innovation initiatives, impact reporting, and case studies.
About you
You are an organised and motivated professional with strong communication skills and a passion for innovation and engagement. You thrive in a collaborative environment and enjoy balancing multiple priorities while delivering high-quality outcomes.
You will bring:
* A relevant bachelor's degree in Business, Marketing, Communications, E-Commerce, or a related field, with experience aligned to HEWL 5.
* Experience in digital marketing, event coordination, or administrative support.
* Strong written and verbal communication skills, with the ability to engage diverse stakeholders.
* Excellent organisational and problem-solving skills, with the ability to manage competing deadlines.
* Proficiency in digital tools and social media platforms (experience with Canva, Adobe Creative Suite, or similar is highly regarded).
* Experience in higher education or innovation environments (desirable).
Why work at JCU
As Australia's university for the Tropics, JCU offers a purpose-driven and inclusive workplace where your work contributes to a sustainable future for tropical regions worldwide.
* 5 weeks annual leave + leave loading
* Flexible work arrangements
* Up to 12 months paid parental leave
* Salary packaging options
* Paid study leave and professional development opportunities
* Fitness Passport and health insurance discounts
* Free Employee Assistance Program (coaching and counselling)
How to apply
Click the 'Apply' button and follow the steps to submit your application:
* Complete the application form
* Upload your resume
* Upload a cover letter outlining your relevant experience and how you meet the key requirements
For a confidential discussion or further information, please contact Dr Samantha Horseman on 0419 839 *** or via email ***************@jcu.edu.au