Workplace Concierge Manager
Job ID
234750
Posted
27-Aug-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Sydney - New South Wales - Australia
* Create memorable experiences in a vibrant health precinct
* Be the welcoming face of a premium workplace community
* Deliver engaging activations and events that bring people together
The Opportunity
At CBRE, we believe workplaces should be more than just buildings, they should be destinations that inspire connection, wellbeing and productivity. We're seeking a Workplace Experience Concierge to join our Property Management team at a leading health precinct. This is a people-focused role where no two days are the same. From welcoming tenants and visitors, to coordinating events and supporting facilities, you'll play a key role in shaping the day-to-day experience of the community.
What you'll be doing
* Be the first point of contact for tenants, visitors and the community – always approachable, professional and welcoming
* Maintain a polished and vibrant lobby, ensuring it reflects the identity of the precinct
* Coordinate concierge services such as visitor management, transport bookings, dry cleaning, catering and local recommendations
* Plan and deliver lobby activations, events and seasonal experiences that build community connection
* Support the property and facilities team with inspections, contractor access and day-to-day coordination
What we're looking for
* A confident communicator who thrives in a front-facing role and enjoys building rapport
* Strong organisational skills with the ability to manage multiple priorities
* A keen eye for detail and pride in delivering exceptional service
* Previous experience in hospitality, concierge, customer experience or facilities coordination
* Experience in placemaking / marketing desirable
* Interest or experience in health and digital innovation will be highly regarded
Why CBRE + ISPT?
You'll work for CBRE, the world's largest real estate firm, on behalf of ISPT, one of Australia's most community-driven and forward-thinking property investors. Enjoy:
* A people-first, Family Inclusive Workplace-certified culture
* Career development within a national network of property professionals
* Work that matters, supporting places where people shop, connect and thrive
Apply now to join a team that values flexibility, performance and purpose.
CBRE is committed to a diverse and inclusive workplace. We welcome applications from First Nations Peoples and individuals of all backgrounds and abilities. Let us know if you need any adjustments during the process.
* If you are successful you may be asked to complete a video interview as part of the recruitment process.
* Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.