About the Company
We are recruiting on behalf of a well-established commercial real estate agency located in the inner city fringe of Brisbane. Our client is seeking a highly skilled Trust Account Administrator to join their dynamic Property Management team.
Role Overview
As the Trust Account Administrator, you will oversee the day-to-day management of all trust accounts, ensuring compliance with legislative requirements and internal policies. This role involves regular interaction with property managers, creditors, and clients, requiring a strong focus on accuracy, efficiency, and customer service.
Key Responsibilities
* Manage and reconcile trust accounts, including daily processing of trust funds, receipting, and accounts payable.
* Conduct regular owner and creditor payment runs.
* Address and resolve accounts-related queries from the team and clients.
* Implement and drive business strategies for continuous improvement.
* Provide training and development support within the department.
* Report directly to the General Manager of Property Management on performance and growth.
* Stay updated with relevant legislative changes and ensure compliance with all relevant Acts.
* Supervise and sign off on all Trust Accounting, OFT reporting, and audits.
* Oversee software reporting and manage critical tasks.
* Handle escalated complaints and disputes related to trust accounts.
* Ensure strict compliance with the Code of Conduct, Work Policies, Procedures, and Information Management.
Skills & Experience
* Proven experience in Trust Accounting within the commercial or industrial property sector.
* Strong knowledge of Xero, Cirrus 8, and Vault Re.
* Proficiency in Microsoft Office Suite, particularly Excel.
* Exceptional attention to detail and data management skills.
* Excellent communication and customer service abilities.
* Ability to manage multiple tasks and meet deadlines.
Why Join Us?
* Work with a reputable agency known for its professionalism and commitment to excellence.
* Engage in a challenging role that offers opportunities for growth and development.
* Be part of a supportive team environment that values collaboration and innovation.
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