About the Role
We are looking for an experienced local representative for Canberra. This is a permanent role reporting to the Service Manager. In this role, you will coordinate and perform company activities within your designated area, including assisting in sales and business strategy and field work such as call-outs, maintenance and repair work.
Benefits
* Robust compensation and benefits packages, including quarterly incentives and yearly car allowance
* Work independently – manage your own area/portfolio
* Flexible working hours
* 12 annual paid days (RDOs)
* Field to Office work ratio 65:35
* Meaningful career opportunities through excellent learning programs
Key Responsibilities – Field
* Minimize call-outs through proactive maintenance and asset management
* Meet routine contracted maintenance targets
* Reduce unit shutdown time with proactive ordering and estimates to the Sales team
* Coordinate and complete all repair work with customers and subcontractors in your area
* Grow your business through strong customer relationships and trust
* Meet safety requirements through field audits and subcontractor management
Key Responsibilities – Office
* Manage routine maintenance schedules to ensure contracted obligations are met
* Deliver and execute repair budget and new business targets within your area
* Ordering parts, raising purchase orders, and receiving orders for all parts/equipment within your area
* Promptly respond to customers' needs and concerns with positive outcomes
* Attend customer meetings and provide technical expertise as required for your area
* Proactively support 3rd party consultants through tender walkthroughs and consultants' reports
* Assist Sales teams on new equipment tenders, modernization projects, and service repair projects
* Provide proactive reports on your area to management
* Assist the region with smart and fast ideas to improve business outcomes internally and externally
Qualifications
* Hold an ACT Electrical license
* Trade qualifications as an Electrician/Fitter/Mechanic with additional studies in Electronics preferred
* Solid IT capability and good experience in leading teams
* Current driver's license with good driving record
* Demonstrated business acumen and ability to support Sales teams effectively
* Good written and verbal communication skills
* Demonstrated experience in end-to-end project management
* Strong influencing and negotiation skills
* Works well in a team and has a positive attitude
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .
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