You will be recognised for treating every customer with VIP status
- Ideal for hospitality/customer service experts. No weekends or late-night hours
- State of the art facilities, excellent opportunity, base + incentives
Located in the South Eastern suburbs, Mercedes-Benz Berwick has a fantastic opportunity for a professional and friendly Receptionist/Concierge to join their esteemed award-winning Dealership. We pride ourselves on providing personalised and friendly service to all our guests.
This is an opportunity for a customer experience specialist who understands the art of Concierge/Valet. You will work with a like-minded team in a brand that speaks for itself.
**This position will be responsible for, but not limited to**:
- Being the first point of contact for all clients who visit the Dealership;
- Managing a fast-paced and busy carpark;
- Delivering 5 Star customer service to all visitors to the Dealership;
- Assist the Courtesy Driver Team with the VIP transfers as required;
- Liaise will Service Advisors to create a personalised customer experience.
**To be successful in this role, you must possess the following qualities**:
- Exceptional customer services skills;
- Proven experience as a Concierge in a fast-paced and dynamic environment;
- Have an outgoing, warm and bubbly personality;
- Intermediate computer skills;
- Excellent verbal communication skills;
- Project a professional image at all times through personal appearance/interpersonal skills;
- Must be a motivated self-starter
- Applicants must hold a valid Victorian driver's Licence.
**_Ideal for an experienced hospitality/service industry customer expert to work Monday to Friday. No shift work, weekends or late-night hours_**.
**Our amazing benefits.**
- Base salary PLUS incentives
- Full-time role, Monday to Friday
- Outstanding career growth opportunities throughout the group
- Training and ongoing development
- Job security with a strong and growing independent family-owned business
- Employee Assistance Program
- And above all, lots of support, opportunity and fun
**How do I apply?**
Please attach a resume which will be directed to the Talent Acquisition Specialist. The successful applicant will be required to undertake a National Police Check.
Mercedes-Benz Berwick is part of the Patterson Cheney Group employing over 700 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Mercedes-Benz, Toyota, Holden, Isuzu and multiple truck brands). We have serviced our customers since 1915, and our success has been built on a strong foundation of customer service. With independent solid family business values and behaviours, we emphasise enjoying our work.