Operations Lead
We are seeking a seasoned Operations Lead to oversee the execution of our Queensland cities operations. This is an exciting opportunity to make a significant impact on urban transportation and be part of a forward-thinking team.
The successful candidate will lead and manage operations, including deployment, rebalancing, maintenance, and availability optimization. They will also oversee day-to-day office operations, ensuring effective coordination of rostering, record management, payroll processing support, inventory control, and compliance reporting.
Key Responsibilities:
* Develop and execute comprehensive operational strategies tailored to local fleet requirements
* Oversight of Ground Patrollers, Drivers, and Workshop Technicians
* Leadership, supervision, and coaching of a team of drivers, warehouse staff, and office personnel
* Resource allocation and management to meet strategic and operational goals
* Conduct regular assessments of workplace practices and adherence to Standard Operating Procedures (SOPs)
* Operational escalation handling and service issue resolution
* Collaboration with internal departments and external suppliers and stakeholders
Requirements:
* Bachelor's degree in Business, Operations Management, or a related field
* 2-4+ years of experience in operations management, preferably in the shared mobility, transportation, or logistics industries
* Proven track record of managing and leading high-performing teams
* Analytical mindset with data-driven decision-making skills
* Self-motivated and results-oriented with a strong sense of ownership and accountability
About Us:
We value collaboration, proactivity, evidence-based decision-making, curiosity, and resourcefulness. Our work environment is fast-paced and dynamic, requiring adaptability and a willingness to learn.
Join us if you are passionate about making a real-time impact and want to play an instrumental part in our growth story.