Digital Services Officer, Permanent - Full time Role, 35 hours per week
Division: Community & Recreation
Business Unit: Library Services
Salary Range: $69,168.40 to $80,384.88 per annum + super (subject to skills and experience)
Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. Northern Beaches Libraries are one of the largest and well‑used library services in NSW, with six branches and a broad range of online and outreach services that support lifelong learning, social connection and community wellbeing.
Northern Beaches Council is committed to safeguarding children and young people and recognizes that protecting the safety of children and young people is a whole‑of‑community responsibility and everyone’s business.
Working with us
In this role you’ll enjoy:
- Flexible hours
- Professional development and training opportunities
- Employee wellness program and a range of lifestyle benefits
- Values‑based culture and a team‑oriented working environment
Our opportunity
Through the planning and delivery of community‑focused STEM (Science, Technology, Engineering, and Maths) programming and events this role builds community members’ digital literacy skills for current and emerging technologies so they can navigate the digital world with confidence.
The key focus areas of this role include:
1. Preparing and delivering digital literacy and STEM events, programs and exhibitions.
2. Undertaking customer service duties to support the effective operation of library branches across a 7‑day service.
About you
We’re looking for a collaborative individual with excellent customer service skills to join our customer‑focused team. You’ll bring an interest in technology and an adaptable communication style to a team passionate about making a difference to our community.
Additional Information
Position Description
Expected Interview Date: 8 December 2025
Questions? Please call the Hiring Manager: Joe Yiu on
Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required. If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on.
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