Service Technician
We are seeking a skilled Service Technician to join our team. In this key role, you would carry out necessary maintenance, repairs and testing of healthcare equipment including beds, patient hoists, wheelchairs, motorised scooters and medical equipment.
This is a full-time permanent position working Monday – Friday. You will be reporting to the Branch Manager and will be required to have strong problem-solving skills to address customer needs and provide appropriate solutions.
* A Mechanical or Service Technician background or field experience within the healthcare or service-related sector is preferred.
* You must be able to deliver high levels of communication and professional customer service.
* The ability to work independently with strong time management, punctuality and admin skillset is essential.
* A current and valid Driver's License is required and you may be required to travel to meet client requirements.
Duties and Responsibilities
* Troubleshoot and complete repairs and servicing with the highest level of skill and customer service.
* Preparing clear, accurate and concise service records is crucial.
* Maintaining servicing equipment and the company vehicle in a good condition, ensuring inventory is adequate.
* Becoming an expert on our products, staying up-to-date with new features and offerings and using this knowledge to deliver seamless repairs.
* Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy.
* Fully maintained company van, mobile and laptop are provided.
* Employee discounts on health equipment products and services are available.
* A quarterly incentive scheme and Employee Assistance Program to support mental wellness are offered.
* A comprehensive benefits package includes discounts for retail, insurance, gym and more.
To be considered for this role, please submit your application by clicking the link below. We look forward to reviewing your application.
About the Role
This is an excellent opportunity to work with a leading healthcare equipment provider. As a Service Technician, you will play a vital role in delivering exceptional customer service and ensuring the quality of our equipment.
About Us
We are one of the leading players in the Healthcare Equipment Industry, committed to excellence, innovation and customer satisfaction. We pride ourselves on providing high-quality products and services to our customers.