We're on the lookout for an IT Operations Specialist who thrives on connection and supporting others as much as we do. As a key member of our Operations team, you'll be entrusted with keeping the business of an iconic South Australian brand running smoothly, by overseeing the IT systems, technology and processes that keep things ticking.
Want to know more about being Beerenberg's IT Operations Specialist? Here's what it says on the jar:
You'll be the go‑to for IT support, troubleshooting, diagnosing, and resolving all hardware, software, and network issues with a friendly smile and calm, can‑do attitude.
You'll keep things running like clockwork, monitoring general network infrastructure and ensuring the continuous, correct functioning of all manufacturing and administration hardware and software.
You'll be on the front foot with system upkeep, proactively conducting preventative maintenance on our IT systems, documenting changes, keeping all program licenses up to date and managing external providers to ensure deliverables are met and performance expectations are managed.
You'll be eagle‑eyed on matters of security and take ownership of system‑related protection, including monitoring compliance, managing access controls and permissions, and conducting internal security audits.
You'll provide strong project leadership, working with relevant stakeholders to manage specialist IT projects, ensure the seamless integration of hardware and software and continually review systems for effectiveness and enhancement.
You'll keep Beerenberg cutting‑edge, advising and coordinating all technology replacement, installation, upgrades, and maintenance, and advocating for necessary expenditure (asset and operational) to ensure we're using the most appropriate technology that provides the best ROI.
You'll be a training whiz, keeping our team empowered by coordinating and providing appropriate user training and support for our IT systems.
You'll be the example, embodying Beerenberg's values, complying with all company policies, procedures, and work instructions, and undertaking any other duties as requested within the scope of the position.
You'll be ahead of the curve, monitoring and reporting on emerging technologies, industry trends and best practice to continuously drive improvement within our IT environment.
Now, for your own ingredients list. You'll be the right person for this role if you:
Are a seasoned professional with relevant tertiary qualifications. Got at least 5 years of hands‑on experience to back it up? Even better.
Have a handle on manufacturing systems such as SCADA, PLC and HMI.
Know your way around the MS Suite, including licencing and active directors, Sharepoint and Attaché software.
Possess highly developed analytical skills, enabling you to evaluate complex information and present clear, relevant findings to any audience.
Think outside the box and strive to see what others miss, using your problem‑solving skills to overcome technical hurdles.
Can clearly communicate technical concepts to a diverse range of people and cultures, with strong written, verbal & numerical communication skills to back you up. If tasked with training up staff on IT systems, you'd rise to the occasion with confidence.
Have strong interpersonal skills and go above and beyond to help others out.
Consider yourself a self‑starter but also find satisfaction in collaborating with a dynamic team that strives to be better than yesterday, every day.
Can be flexible with the hours you work to suit operational needs and are fully prepared to be hands‑on outside regular business hours should the need arise.
Live and breathe the value of good customer service and make it a priority every day.
Click with people naturally, communicating with clarity and mixing seamlessly into the Beerenberg family.
Love, love, love all things food, flavour and South Australian, Beerenbergy goodness.
"Sounds good, but what makes working at Beerenberg so sweet?"
At Beerenberg, we're a family business through and through (have been since we used Grandma's pan to make our very first batch of strawberry jam) and we firmly believe that a happy team means happy customers.
We've spent decades perfecting the recipe for workplace satisfaction and we're proud to say a number of Beerenberg team members have been with us for decades - you might even recognise some of their names that feature on our jars
Read more about The Beerenberg story and culture here:
If we could bottle the thing that makes Beerenberg great, our team would be the secret sauce. We'd love to have you join the mix.
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