Thriving as a frontline fuel team member is all about delivering exceptional service and creating memorable experiences for customers. This role involves interacting with customers in a timely and efficient manner, responding to their needs and exceeding their expectations.
Key Responsibilities
* Customer Service Expertise: Provide brilliant customer service by engaging with customers, addressing their concerns, and resolving issues promptly.
* Product Promotion: Promote products and exciting in-store deals through effective communication, showcasing merchandise, and utilizing merchandising techniques.
* Operational Excellence: Operate point of sale systems efficiently, assist with fuel and stock deliveries, and maintain a safe working environment by adhering to health and safety protocols.
* Maintenance and Presentation: Ensure effective merchandising and stock control for premium store presentation, maintaining high standards of cleanliness and organization.
Requirements
* Prior retail or customer service experience is preferred.
* A confident, energetic approach to each shift, demonstrating a proactive attitude and adaptability.
* Excellent customer service skills, strong attention to detail, and the ability to thrive in a fast-paced environment.
* A proactive communicator, solutions-focused team player with excellent interpersonal skills.