Patient Experience Officer, Emergency Department - Grafton
Join to apply for the Patient Experience Officer, Emergency Department - Grafton role at Northern NSW Local Health District
Patient Experience Officer, Emergency Department - Grafton
21 hours ago Be among the first 25 applicants
Join to apply for the Patient Experience Officer, Emergency Department - Grafton role at Northern NSW Local Health District
Discover the balance. Enjoy more flexibility, diverse career pathways, the opportunity to learn and grow, salary packaging + more.
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 5
Remuneration: $76,125.92 - $77,852.51 per annum pro rata
Hours Per Week: 24hrs
Requisition ID: REQ581888
About The Role
Grafton Base Hospital Emergency Department is seeking a Patient Experience Officer (Administration Officer Level 5) to deliver a great customer experience every day. Enhancing effective patient and carer communication, particularly between the patient, carer and clinical staff. Focussing on improving the experience for patients and carers located in the waiting room of the Emergency Department.
About Northern NSW Local Health District (NNSWLHD)
We are a healthcare community, caring for the people of the Northern Rivers. We understand that high quality healthcare and quality of life go hand in hand. Our hospitals, and our community health and multipurpose services are a well-balanced modern network truly connecting the communities we serve across the Tweed, Richmond, and Clarence Valleys.
If you care about high quality healthcare and quality of life, we encourage you to join us.
You care. We care. Learn more about NNSWLHD here.
Relocating to the region?
The Welcome Experience in the Northern Rivers connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster.
Learn more at: www.nsw.gov.au/welcomeexperience
Join Our Team And You'll Enjoy
* Salary packaging and novated leasing – increase your take-home pay
* Fitness discounts – focus on your health and wellbeing
* Growth – access to professional and personal development
* Team culture – work in a collaborative, flexible and supportive team environment
* Opportunities to start or build a career, or re-enter the workforce
Need more information?
* Click here for the Position Description
* Find out more about applying for this position
For role related queries or questions contact Rebecca Stanton on Rebecca.Stanton@health.nsw.gov.au
Join the team enriching health in millions of ways every day
Applications Close: 2 July 2025
NNSWLHD embraces the diverse skills and perspectives that our people bring to the workplace. We foster inclusiveness and diversity to help us deliver quality care to our community.
NNSWLHD is committed to reconciliation and strongly encourages Aboriginal and Torres Strait Islander people to apply for this position. All applications from Aboriginal and Torres Strait Islander people will be viewed most favourably.
For help with your application to this role visit Stepping Up, our online recruitment resource for Aboriginal people.
To apply for this position, you must be an Australian citizen or permanent resident, or be able to independently, legally live and work in Australia. For more information, please see www.homeaffairs.gov.au
You may be subject to a probationary period of six months from the date of appointment to this position.
This recruitment may be used to fill future positions for permanent, temporary and casual positions
Follow us on: LinkedIn and Facebook
#corporateservices #corporateandsupportservices
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
* Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Northern NSW Local Health District by 2x
Get notified about new Medical Officer jobs in Grafton, New South Wales, Australia.
Patient Experience Officer, Emergency Department - Grafton
Grafton, New South Wales, Australia 3 days ago
NNSWLHD Visiting Medical Officer or Staff Specialist in Emergency Medicine - Grafton Base and Maclean District Hospitals (Apply via eCredential)
Grafton, New South Wales, Australia 6 days ago
NNSWLHD Visiting Medical Officer or Staff Specialist Obstetrician & Gynaecologist - Grafton Base Hospital (Apply via eCredential)
Grafton, New South Wales, Australia 54 minutes ago
NNSWLHD Visiting Medical Officer or Staff Specialist in Emergency Medicine - Grafton Base and Maclean District Hospitals (Apply via eCredential)
Grafton, New South Wales, Australia 5 days ago
Grafton, New South Wales, Australia 9 months ago
NNSWLHD Visiting Medical Officer or Staff Specialist Obstetrician & Gynaecologist - Grafton Base Hospital (Apply via eCredential)
Grafton, New South Wales, Australia 3 hours ago
Maclean, New South Wales, Australia 12 hours ago
Maclean, New South Wales, Australia 21 hours ago
NNSWLHD Staff Specialist Obstetrician & Gynaecologist - Head of O&G Department - Grafton Base Hospital (Apply via eCredential)
Grafton, New South Wales, Australia 53 minutes ago
NNSWLHD Staff Specialist Obstetrician & Gynaecologist - Head of O&G Department - Grafton Base Hospital (Apply via eCredential)
Grafton, New South Wales, Australia 3 hours ago
NNSWLHD VMO or Staff Specialist Anaesthetist - Grafton Base Hospital (Apply via eCredential)
Grafton, New South Wales, Australia 12 hours ago
NNSWLHD VMO or Staff Specialist Anaesthetist - Grafton Base Hospital (Apply via eCredential)
Grafton, New South Wales, Australia 21 hours ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr