Quality Assurance Manager – EDU Holdings Limited
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About EDU
EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide.
EDU operates as part of the Australian Learning Group (ALG), a VET provider for international students, and as part of Ikon Institute of Australia (Ikon), a HE provider for domestic and international students.
About The Role
The Quality Assurance Manager supports the Head of Quality Assurance in implementing the institution's governance, risk management, and quality assurance frameworks. This critical role is responsible for monitoring and evaluating quality assurance processes, with a core focus on ensuring strict compliance with all regulatory standards across Vocational Education and Training (VET), Higher Education (HE), HESA, and ESOS/CRICOS. The manager also assists with key governance and regulatory engagement activities. We are seeking to fill 2 Quality Assurance Manager positions: one with a specialization in VET education and one within Higher Education.
Key Responsibilities
Quality Assurance
* Implement quality assurance and governance processes for both HE and VET sectors.
* Ensure compliance with HESF and RTO standards, as well as requirements under CRICOS and HESA.
* Conduct and prepare reports and documentation for reviews and audits as part of the quality assurance cycle.
* Develop and review policies in consultation with stakeholders.
* Prepare TEQSA, ASQA and other government applications, responses to RFIs and reports for submission by the Head of Quality Assurance.
* Support internal stakeholders with compliance and self-assurance.
* Coordinate training sessions and workshops on QA standards and best practices.
* Participate in the decision‑making process for appeals, ensuring impartiality and compliance with institutional policies.
Governance
* Prepare reports for senior management and governance bodies.
* Act as Executive Officer of governance bodies.
* Take minutes and follow up on action items from governance bodies.
Education, Experience & Skills
* Bachelor's degree in a relevant field, postgraduate preferred.
* Minimum 5 years' experience in quality assurance within higher education and/or VET sectors.
* Demonstrated experience in quality assurance and governance in a Registered Training Organisation or a higher education provider.
* Working knowledge and understanding of regulatory standards in Vocational Education and Training, Higher Education, ESOS/CRICOS and HESA.
* Proficiency in Microsoft Office365.
* Cross‑cultural awareness.
Why Join Us?
* A supportive team – you become part of a community that values every contribution and thrives on mutual respect.
* Career progression – an environment where your ideas matter and growth is prioritized.
* A positive and fun work environment – work should be more than a job; it should be an experience you enjoy.
* Daily breakfast supplied.
* Training and development opportunities – professional development allowance available.
* Diversity & Inclusion – we celebrate diversity and are committed to reflecting Australian society to better serve our students.
* We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.
Next Steps
Apply online or send your resume and cover letter to Only applicants with the right to live and work in Australia will be considered. Shortlisted candidates will be notified. We look forward to receiving your application and potentially welcoming you to our team
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