Overview
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
* Growing market with ample opportunities to build your profile
* Good role to begin developing your leadership skills
* High performing and collaborative team
Role
In the role of Senior Business Banking Manager, you will join Damien Darcy and his team in Swan Hill that's doubling down on customer obsession and owning it.
Responsibilities
* Grow the diversified business market (professional services, retail, manufacturing, logistics etc.) in Swan Hill and the surrounding region
* Play a leadership role and be the face of NAB within the Swan Hill and greater region community
* Achieve business objectives relating to the sale and promotion of highly tailored and personalised complex financial products/ services
* Develop and maintain understanding of external market, customer dynamics and competition and foster highly personalised relationships
* Relationship manage a portfolio of very high value customers, drawing on the services of specialists to add value where necessary
Qualifications
* Seasoned business banking and relationship management experience
* Strong preference for candidates with Swan Hill region market knowledge
* Complex lending skills and ideally experience/knowledge of transactional banking solutions
* Customer-obsessed mindset; understanding customer needs deeply while helping them to anticipate opportunities and challenges
* Able to work with speed, accuracy and respect to deliver the best outcomes for our customers
Diversity and inclusion
A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Apply and further information
For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
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