Job Title: SAP Basis Professional
This role is a critical part of our Platform Support team, responsible for ensuring system stability, security, and performance of the SAP landscape through expert administration.
The SAP Basis Administrator will manage and support a complex SAP landscape across ECC, NetWeaver Portal, ABAP/Java dual-stack systems, Fiori, SAP CRM and SAP BW.
Key Responsibilities:
Provide end-to-end support for SAP ECC, NetWeaver Portal, ABAP/Java stacks, Fiori, SAP CRM and SAP BW.
Act as the technical liaison regarding platform issues and user support.
Manage Transport Management System across Dev, QA, and Prod environments.
Manage Data and Document Archiving in SAP systems.
Resolve issues including job failures, system dumps, login errors, and performance bottlenecks.
Maintain RFC destinations, web services, SSL/SAML/SSO setups, and SAP certificate renewals.
Manage incidents and service requests, ensuring SLA adherence.
Apply OSS Notes, coordinate with SAP support for escalations and patch deployments.
Document system configurations, procedures, and support audit compliance.
Stakeholder Collaboration & Availability
Collaborate with infrastructure, network, security, and application teams.
On-call availability required; willingness to respond to urgent issues outside normal hours during on-call periods.
Location & Work Model
The role is based in Brisbane or Sydney, with a hybrid work model.
About You
We're seeking someone with an analytical mindset, attention to detail, and a proactive approach to problem-solving. Strong communication skills are essential, along with the ability to understand issues, manage expectations, gain agreement, and resolve conflicts.
Requirements & Qualifications
Extensive SAP BASIS experience with proven track record in managing SAP ECC, NetWeaver Portal, SAP BW, Fiori and SAP CRM landscapes.
Transport Management and System Upgrades: expertise in TMS, system refreshes, kernel upgrades, and patching.
System Monitoring and Troubleshooting: ability to proactively monitor and resolve issues (job failures, dumps, RFC errors, performance bottlenecks).
Incident and Change Management: skilled in using ITSM tools for managing tickets, changes, and documentation.
Desirable: SAP Basis Certification(s) and familiarity with the retail IT environment and associated business-technology issues.
Why Choose Us?
Be a key player in ensuring stability across business-critical SAP environments.
Work with a highly skilled and collaborative team in a fast-paced retail setting.
Enjoy a competitive salary with significant responsibility and long-term impact.
Grow professionally with ongoing opportunities for learning and progression.
Culture & Benefits
Join an organisation driven by innovation and creating awesome experiences for customers and teams.
Super Retail Group values diversity and promotes inclusion, offering a workplace culture that reflects the communities we serve.
Access generous discounts across all Super Retail Group brands, plus exclusive Perks Programme benefits.