About the Role
The Psychiatric Triage Service (PTS) provides a 24‐hour, seven‐day telephone assessment and response service, supporting access to Monash Health Mental Health Services.
The service:
* Supports adult consumers aged 18–64 years
* Provides after‐hours support for consumers under 18 and 65 years and older
As a PTS Clinician, you will:
* Undertake comprehensive preliminary mental health assessments
* Determine the presence, urgency, and nature of mental health concerns
* Coordinate timely responses by:
* Referring internally to specialist mental health services
* Linking consumers with external agencies
* Providing clinical advice, support, and risk management guidance
This is a full‐time position, open to experienced Mental Health Nurses (Registered Psychiatric Nurse qualification required)
If you are a proactive, motivated clinician who thrives in a fast‐paced, collaborative environment and is passionate about high‐quality mental health care, we'd love to hear from you.
About You
You are an experienced mental health clinician with strong clinical expertise, sound judgement, and the ability to work confidently in complex situations. You communicate effectively, build strong professional relationships, and contribute positively to team culture.
You Bring
* Extensive experience managing complex mental health presentations
* A strong working knowledge of mental health legislation, policy, and evidence‐based practice
* Excellent organisational and decision‐making skills, with the ability to manage competing priorities
* A commitment to delivering recovery‐oriented, trauma‐informed care
* The ability to work autonomously while contributing to a supportive, multidisciplinary team
You Will Need
* A relevant qualification as outlined in the discipline‐specific supporting documentation
* A demonstrated commitment to working in mental health, including:
* Postgraduate qualification in Mental Health (as outlined in the position description below)
* Experience or understanding of Alcohol and Other Drugs (AOD) and Forensic Mental Health (highly regarded)
* Demonstrated experience in an inpatient unit or similar acute mental health setting
* Current AHPRA registration (where applicable)
What We Offer
In return, Monash Health offers a genuinely rewarding career with opportunities to:
* Expand your clinical and leadership expertise
* Influence service innovation and workforce development
* Contribute to high‐quality, recovery‐focused mental health care across a large and diverse service
You'll also benefit from:
* Ongoing professional development and leadership training
* Career progression opportunities within Victoria's largest public health service
* A supportive, collaborative, and values‐based team environment