Compass Group is a world leader in catering and support services. Delta Facilities Management offers maintenance, construction, and project management services to a diverse range of sectors, including commercial, defence, schools, offshore and remote sector projects.
We are currently seeking an experienced Service Desk Operator to be based at our Cannon Hill office to support our sites and work with our clients ranging from Defence, Department of Education, Utilities and Universities. Responsible for providing administration support to our portfolio of sites and are maintained to a high standard. You will enjoy the opportunity to work for a global organisation with career opportunities aplenty
**The Position**
- Perform site-specific service desk duties
- Entering customer service requests in relevant FM Software
- Perform Administrative duties involving reporting and general correspondence
- Provide high quality customer service
**The Person**
- You will preferably have experience working in a role where they have complex bookings/requests
- Experienced with Microsoft Office Suite.
- Excellent problem solving and analytical skills
- Highly organised with strong attention to detail and initiative
- A strong desire to work collaboratively within a team and ability to work autonomously
- Follow all Health and safety guidelines
**The Benefits**
You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;
- Immediate access to 100+ retail discounts accessible from your mobile
- Multiple salary packaging options to help your dollar go further
- Health and wellbeing employee benefits to help look after you
- Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.