About The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision of business as a force for good. Over 40 years later, we are proud to be pioneering cruelty-free beauty and empowering people while enriching our planet. Our activist roots influence everything we do, from iconic window posters to vegetarian products and campaigns. We are committed to generating positive economic, social, and environmental impacts and are seeking someone who is not afraid to challenge the status quo.
Purpose of the Role
The Body Shop Australia is seeking a Marketing & Product Operations Coordinator to support the Marketing & Product team with administrative, operational, and analytical functions. The ideal candidate should be highly organized, proactive, experienced in administrative roles, and proficient in Excel and PowerPoint.
Key Responsibilities
1. Campaign Planning: manage planning tools, timelines, briefs, assets, reporting, and product uploads.
2. Activations: coordinate plans for loyalty programs, events, retail stores, and wholesale partners.
3. Marketing Support: assist with PR activities, brand collaborations, and partnerships.
4. Product Support: support forecasting, sales analysis, and industry trend analysis.
5. Reporting: prepare reports for meetings, brand metrics, category analysis, and competitive insights.
6. Internal Communication: disseminate marketing and product updates to stakeholders.
7. Purchase Order & Budget Tracking: manage PO processes and reconcile marketing budgets.
8. Administrative Support: provide general support to the team as needed.
Key Relationships
Internal: Head of Marketing & Product, Marketing & Product Team, D2C Team, Supply Chain Team, Finance Team.
External: Creative, Media, PR Agencies, Community Groups.
Qualifications & Experience
* Degree in Business, Commerce, Marketing, or related field.
* Experience in managing projects and timelines.
* Experience in omni-channel marketing and product roles.
* Proficiency in Microsoft Office, especially Excel and PowerPoint.
* Strong financial and analytical skills.
Behavioral Competencies
* Organized, proactive, and able to multi-task under deadlines.
* Collaborative, stakeholder management skills, results-driven.
* Adaptable and customer-focused.
What We Offer
* Salary package, employee discount, and bonus potential.
* Hybrid work model: 3 days in-office at Chadstone Shopping Centre, 2 days WFH.
At The Body Shop Australia, we are more than a beauty brand — we are a purpose-led business dedicated to ethical beauty and positive change. We are committed to creating a diverse and inclusive workplace.
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