Sharp and Carter are seeking multiple reliable and motivated Customer Service Representative's to join the team of a well known manufacturing company based in Rydalmere. This role is ideal for someone with a passion for providing excellent customer service and managing service requests efficiently.
Position Type: 6 month Temp initially (potential perm opportunities available)
Location: Rydalmere, NSW - full time in office
Work Schedule: Monday to Friday, 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM
Key Responsibilities
* Take inbound calls, acting as the first point of contact for customers, determining if a service request is needed and entering it into the system.
* Provide after-sales service to address customer requests or issues.
* Manage administrative tasks within the service team, ensuring smooth daily operations.
* Communicate effectively with internal stakeholders and answer emails promptly.
* Ensure a high level of customer service to meet both business and customer needs.
The Ideal Candidate
* Excellent communication skills, both verbal and written.
* Strong attention to detail and the ability to multitask in a fast-paced environment.
* Experience in a customer service call center role.
* Ability to work effectively both independently and as part of a team.
* A positive, solutions-oriented attitude and the ability to remain professional under pressure.
To Apply
If you're ready to make a difference in a dynamic customer service role, apply now for an ASAP start. We look forward to hearing from you!
#J-18808-Ljbffr