Inventory Controller (Shipping & Returns)
Location: Chullora
Job Details: Onsite - Full time
Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Australia, part of Inchcape’s global network. Based at Chullora embedded within the Volkswagen Group Australia parts team.
You’ll play a key part in growing a global business that’s transforming our industry, working with the world’s leading automotive brands, and delivering great experiences for our customers.
What you'll do
- Load and process supplier invoices in SAP, including resolving interface errors and manually entering invoices when necessary.
- Coordinate customs clearance by preparing documentation and liaising with customs agents to ensure timely shipment processing.
- Monitor and update shipment ETAs in SAP, follow up on overdue deliveries, and communicate with freight forwarders and 3PLs.
- Maintain and distribute the Sea Freight Binning List to ensure accurate tracking of inbound shipments.
- Organise sea freight container deliveries to warehouses and manage discrepancies by submitting claims to vendors.
- Ensure compliance with product and environmental standards by adhering to PCMS and ECMS requirements and participating in audit reviews.
About you
To be successful in this role you will be:
- Demonstrates strong operational knowledge of shipping processes, inventory management, and systems such as SAP, IDS, and supplier platforms.
- Maintains a customer-focused attitude with high attention to detail, accuracy, and proactive follow-up on shipment and supply issues.
- Communicates and negotiates effectively with stakeholders, including technical support, to resolve complex supply challenges.
- Brings relevant experience in spare parts logistics, ideally with knowledge of VW, Skoda, and Audi parts, and familiarity with the ETKA parts catalogue system.
We offer you
- Thorough and ongoing training provided to support you in all aspects of your role.
- Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
- Supportive team environment – we foster a positive and supportive team culture and thrive on working well together.
- Enjoy more time doing what you love with additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
- Recognition and Rewards – we recognise individual and team accomplishments.
- Access to our employee benefits program including company car rental program and discounts on vehicle purchases, plus many more!
Start your journey
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.
Opportunity for everyone
Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.
About us
Inchcape is the leading global automotive distributor operating in 39 markets. Wepartner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 17,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and quick-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com
Additional information request
Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.
Inchcape Australia is proud to be certified as a Family Inclusive Workplace, recognising our commitment to supporting colleagues with diverse family and caring responsibilities. Here, you’ll be empowered to thrive both at work and at home.