Overview
Puppy School Trainer at Petstock Group responsible for preparing and running puppy preschool classes, providing customer service, and supporting sales and store presentation.
Responsibilities
* Set up and clean Puppy Preschool rooms and equipment and print training materials as required.
* Deliver informative and engaging Puppy Preschool training sessions to customers.
* Facilitate participants learning to achieve desired learning outcomes.
* Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
* Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
* Complete memorable sales transactions, aiming to reach set store sales goals.
* Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock.
* Demonstrate initiative by actively keeping your knowledge on pet care, products, and services current.
* Contribute to a fun, supportive culture in store where the team loves coming to work each and every day.
* Strong safety mindset with commitment to create a culture of safety within your team.
Qualifications
* A passion for animals and providing the best customer service.
* Experience in dog training.
* Experience in a similar retail environment.
* Demonstrated drive to achieve and exceed sales target.
* Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
* Physically fit, with ability to lift products up to 20kg.
* Flexibility and ability to work weekends and public holidays.
Benefits
* Free access to mental health, financial and wellbeing support services.
* Opportunity to purchase up to 2 weeks of Additional Paid leave and 4 weeks of paid parental leave.
* Health and wellness services at a great corporate discount.
* Exclusive access to Workplace Banking.
EEO Statement
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
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