Are you a customer service professional looking for a new challenge? We have an exciting opportunity for a Support Receptionist to join our team in Sale.
About the Role
This is a great chance for a detail-oriented and collaborative individual who enjoys supporting students and colleagues alike.
* Welcome students, answer calls, and provide administrative support to trainers.
* Manage student enquiries, process enrolment paperwork, training plans, attendance records, and certificates.
* Maintain accurate student data and ensure compliance with regulatory requirements.
* Organise electronic and paper records to meet audit and reporting standards.
* Provide general office support and maintain learning materials.
* Collaborate with government bodies and partner organisations to keep everything running smoothly.
Key Skills and Qualifications
* Experience in customer service and client support.
* Strong administrative and data entry skills.
* Intermediate level Microsoft Word and Excel skills.
* Excellent interpersonal and communication skills.
* Ability to learn new systems and processes quickly.
* Problem-solving skills and flexibility.
Benefits of Working with Us
We offer family-friendly hours from Monday to Friday, 9 am to 3 pm. Our organisation values work-life balance and provides a supportive environment for our staff to thrive.
About Our Organisation
We are a respected training provider dedicated to providing high-quality education across Australia for over 20 years. We focus on partnering with students and clients to offer accessible study options that fit around work and home life.