Clerical officer

Location: Broome

Unit/Division: WACHS - Kimberley > Mental Health and Drug Service

This is a Fixed Term Full Time vacancy until 20/09/2026 with the possibility of extension(s) and/or permanency.

Position Profile

An opportunity exists for a Clerical Officer to join our team at WACHS Kimberley. This role provides comprehensive administrative, reception, and clerical support to the Kimberley Community Alcohol and Drug Service (KCADS). The position plays a key role in ensuring smooth day‐to‐day operations, including front desk management, clinical administration, and coordination of internal processes and communications.

Area Profile

The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Directorate Overview

The Kimberley Mental Health and Drug Service (KMHDS) provides specialist community mental health and alcohol and drug services to the Kimberley and acute in‐patient psychiatric care for referred patients in the Kimberley region. The service aims to deliver a comprehensive range of high‐quality patient/client recovery focused mental health and alcohol and drug services to both the people in the Kimberley region.

Our Directorate actively supports and encourages diversity and inclusion across all occupational groups through the development and implementation of initiatives aimed at accessing and improving employment and mentoring opportunities for all people. Our strategies are located at www.wacountry.health.wa.gov.au.

Responsibilities

The Clerical Officer will be responsible for:

• Receiving and directing telephone and in‐person enquiries at the front desk.
• Managing the front desk area to ensure smooth day‐to‐day operations.
• Co‐ordinating clinical administration tasks and supporting internal processes and communications.

Employee Benefits

• 12% employer contributed superannuation into a fund of your choice.
• Access to generous salary packaging arrangements.
• Professional Development Opportunities and Study Leave/assistance.
• Flexible working arrangements.
• Flexible leave arrangements.
• Other professional and location based allowances.
• As a WACountry Health Service employee you're entitled to discounts across some private health care funds. Please see attached flyer for further details.

Qualifications & Requirements

Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).

Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre‐employment health assessment. Referees may be asked to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

WA Health also requires completion of a satisfactory Pre‐Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn.

Equity and Inclusion

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.