Lilianfels is undergoing an exciting transformation and rebranding, creating a unique opportunity for a passionate and seasoned hotelier to join as our General Manager.
As our General Manager, you will play a pivotal role in the reopening of the property as an Ardour Hotel and Estate and lead this iconic hotel into its next era of luxury hospitality.
About Lilianfels Blue Mountains
Just 90 minutes from Sydney, and originally built in 1889, Lilianfels is a celebrated hotel set on manicured gardens overlooking the World Heritage-listed Blue Mountains. The property is currently undergoing a significant multi‐million‐dollar transformation that will honour its heritage while ushering in a bold new era of contemporary luxury as part of the prestigious Ardour Hotels & Estates collection within the Salter Brothers Hospitality portfolio.
This thoughtful renewal includes a refreshed reception and lounge retaining the iconic fireplaces, a reimagined bar extended to feature a striking wine wall and intimate private dining room, and 91 completely redesigned guest rooms and suites styled in elegant palettes that blend heritage character with playful sophistication. The revitalisation also introduces elevated dining experiences, enhanced event spaces, and expanded wellness facilities, positioning Ardour Lilianfels Blue Mountains as one of Australia's leading regional luxury destinations.
The role and key duties;
* Ensure every guest experience exceeds expectations by introducing innovative tourism opportunities and maintaining luxury brand standards.
* Inspire, mentor, and grow current and future leaders to foster a culture of excellence and professional development.
* Provide hands-on leadership across both hotels, refining and implementing operational standards while safeguarding physical assets.
* Manage budgets, control costs, and deliver incremental revenue. Analyse performance, identify growth opportunities, and drive profitability across all market segments.
* Ensure alignment with SBH's strategic goals, values, and brand standards while advocating for change and innovation.
* Build strong local partnerships and champion marketing initiatives to strengthen brand awareness and community engagement.
Essential criteria required to be considered;
* Minimum of 3 -5 years experience in a General Manager position from within a luxury hotel brand;
* Strong experience in food & beverage, preferably high end dining and multi outlet;
* A high level of business acumen; Strong understanding of COGS, business expenses and managing P&L's;
* You must understand how to operate and market your own business and maximize revenue across all departments;
* Have the passion, energy and enthusiasm along with proven ability to lead and motivate a dedicated and culturally diverse team;
* Excellent communication skills, a professional and friendly demeanour.
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