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Location: Ballarat only
Job Summary:
The People Partner is an employee focused role who works closely with Accenture employees to support and develop their careers. This role provides ongoing high touch and high value support to a group of employees through meaningful face to face and virtual conversations.
The People Partner are culture champions of change who will help drive ANZ’s key mindsets and behaviors. This includes key programs to increase our people’s engagement. People Partners have an advisory role in the areas of career opportunity development and coaching and cover discussions on staffing, training opportunities, skill building and/or performance areas. S/he has ongoing forward-looking coaching conversations as a regular part of our employee’s staffing and development experience to ensure our people are growing.
They help employees navigate the Accenture organization and provide advice about broader performance and career goals. The People Partner proactively identifies opportunities for automation or process reimagination to ensure they have capacity to focus on people. They collaborate ongoing with the broader HR team including the HR BP (who owns and drives the business relationships and strategies) to help to facilitate the change.
Key Objectives:
1. Individual coaching & guidance: Work with Career Counselors and Supervisors to support individuals’ and ensure they have ongoing meaningful conversations about their skill and career development (staffing assignments, meeting performance goals, ensuring rotation of skills as necessary). People Partners do this by understanding an individual’s strengths, capabilities and passions/interests.
2. Individual engagement initiatives/programs: Maintain awareness of employee satisfaction programs to improve moral and driving company inclusion and diversity programs with the HR BP. Engagement programs should have a direct impact on retention results.
3. Leveraging information to provide insights to employees (ideally utilizing digital people dashboards when available). The digital people dashboard will facilitate meaningful conversations with all people data/ attributes in one view.
4. Represent and/or support individual people in the scheduling process by understanding their needs, preferences, skills, etc. while balancing business priorities and metrics.
5. Balance short term chargeability with best fit roles for the individual
6. Proactively communicate availability of people/skills and drive to schedule available resources
7. Work with Leadership and HRBP to ensure an optimal On/Off Shore dynamic of Accenture available talent, Local Labor Market and off shore skills
8. Coaching to ensure resume matches the individual’s skills and ensures they are reflected in our systems.
9. Ensure accurate scheduling data in scheduling systems, working with HR Shared services as needed.
10. Review key metrics results and seek to eliminate barriers to effective staffing.
11. Ongoing communications with career counsellors in support of people practices and programs
12. Communicators of performance achievement timelines and oversight of the process as needed by business.
13. Closely guide individuals who are currently in the redeployment process and engage with recruitment to ensure employee has visibility to relevant open roles.
14. Advise on complex policy related questions.
15. Present at orientation to new joiners.
16. Handle non- complex conduct issues and act as a liaison with employee relations for complex ER matters and investigations.
17. Liaison with offshore analytics to ensure optimization of all HR reporting.
Key Metrics:
18. Employee engagement
19. Optimized people metrics (leave management, ethics and compliance trainings, time reports, etc.)
20. Overdue demand; filled demand
21. Chargeability (productivity)
Key Relationships:
22. Business area leadership
23. Employees centered relationships
24. People Leads are Stakeholders
25. Supervisors
26. HR Business Partners, Supply and Demand Leads and Recruiter
27. HR Shared Services
Reports to: HR Business Partner
Requirements for Role Success:
28. Minimum 3 years’ experience exhibiting strong leadership DNA including:
29. Driving innovative results
30. Collaborating & Co-creating across ecosystem
31. Personalizing in a human way
32. Advocating an inspiring team
33. Being agile and adaptive around people centered priorities
34. Strong passion to care for people and make a difference in their lives and their engagement with Accenture.
35. Visibility; strong profile and established networks across the business
36. Enjoys coaching and helping people be themselves and make a difference
37. Confident to have courageous conversations in conduct matters to shape our culture.
Core Competencies – Professional Qualities
38. Effective oral and written communication skills
39. Problem solving/research
40. Customer service/customer relationship management
41. Quality assurance/thoroughness
42. Creativity/innovation
43. Strong influence, negotiation and selling skills
44. Comfortable working virtually
45. Collaborative, able to work across organizational entities and to build and maintain strong networks
46. Cross-cultural flexibility
Accenture Benefits
To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability please refer to this link: https://www.accenture.com/au-en/careers/local/benefits
Equal Employment Opportunity Statement for Australia and New Zealand:
At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.
We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).
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