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**Assistant Manager - Planning and Performance**
The International Card Services Acquisition team is responsible for driving card acquisition across Australia and New Zealand.
As the Assistant Manager, Planning and Performance, your key responsibility will be taking ownership of the business planning and forecasting activity as well as the ongoing maintenance and optimisation of our investment plan. This will include delivering regular reports to track acquisition related performance and managing the annual investment budget. Also critical in this function is providing data and insights for presentations, BURs and leadership visits.
In a supporting capacity, you will also assist in other ad hoc requests such as data extractions and analysis as required.
This role will require strong prioritisation and stakeholder management skills as you will work closely with different parts of the business such as Finance/Controllership/Product/Risk teams. You will become a highly valued team member critical to driving performance against acquisition targets.
**Core responsibilities include**:
- Ownership of business planning forecast and its drivers/inputs:
- Being able to effectively facilitate the plan and obtain inputs from stakeholders will be a critical component of the role
- Ensuring (through analysis) the assumptions on product performance which feeds into the ROI calculations are correct and accurate
- Ensure plan numbers submitted to HQ are accurate
- Understand and keep track of the drivers behind plan-to-plan changes, and how they impact the profitability of the business
- Ensure all investment opportunities are captured as they arise and liaise this information back to finance and HQ for funding request
- Improve on planning process and efficiency
- Deliver regular acquisition reporting demonstrating performance against key drivers
- Support leadership in providing data for ad hoc and regular presentations, business unit reviews and leadership visits
- Budget ownership and reconciliation
- Scorecard tracking
- Coordinating communications between Acquisition team and other stakeholders (such as Channel Managers/Finance/Risk/Product teams, etc.)
- Prepare and understand key drivers for regular acquisition results review meetings
**Other responsibilities include**:
- Partner with internal and external partners to optimize results and budget spend
- Ad hoc analysis (e.g. cost benefit sizing, pre and post campaign, early engagement, etc.) and share insights to support the acquisition strategy and action plan
- Other ad hoc responsibilities as required (or as the business environment changes)
**Required Skill Sets**
- Minimum 3 years' experience as a business analyst
- Attention to detail a must
- Advanced Excel Skills
- Intermediate PowerPoint Skills
- Ability to work autonomously including excellent time management and prioritisation skills
- Strong team player who is flexible and maintains a positive attitude even during changing work priorities
- Ability to develop strong, collaborative relationships with colleagues across a range of business functions and levels of the organization and influence stakeholders to drive business growth
- Excellent communication skills including the ability to articulate complex concepts to individuals with varying levels of financial acumen
- Strong problem-solving skills
- Ability to translate business problems to data extraction in order to obtain output, leading to recommendations
- Experience working with programming languages such as Python, SQL or similar (not essential but must be keen to learn)
- Experience working with large, multi-faceted data sets and ability to normalise and match data from various sources