**Independent Living Specialists** (ILS) have evolved over the last 16 years, to position itself as Australia's largest range of physiotherapy and home care equipment.
With 50 retail stores nationally, and plans to dramatically increase our retail footprint nationally, we are now beginning to recruit for future expansion.
A unique opportunity exists for a driven **Casual Retail Assistant **at our **Ipswich Store who is available to work Monday - Saturday. **Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales.
**Your "New" Day to Day**:
- Opening and closing the store and balancing transactions
- Actively seeking new clients, contracts and marketing opportunities to ensure your targets are achieved or exceeded
- Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
- Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
- Assisting with the administration and stock replenishment duties for the store
- Processing orders and hire contracts
- Driving process efficiency and striving for continual improvement
- Being the face of ILS in the local community and driving relationships with customers and other local businesses
**About You**:
- You will have a can do attitude and bubbly personality, keen to **go above and beyond** to interact with your community and increase store exposure
- You will have a **customer-centric** mindset, because at ILS we are all about the customer!
- You will be **well presented**, **professional** and **courteous**:
- You will have **fantastic interpersonal skills **and **love connecting with people **from all walks of life
- Have a **genuine desire to help others **with your knowledge and abilities**.**:
- You will have second to none **administration skills, **including the ability to **prioritise **your time
- You may have SAP experience, which is preferable to have.
- You will be a **self-motivated,** **creative thinker,** able to problem solve and seek out new opportunities
- Covid 19 vaccination
- NDIS Worker Screening Check (or willingness to obtain)
- Proof of Working Rights in Australia
**What's In It For You**:
- Competitive remuneration based on award rates
- Employee benefits and rewards
- Professional and supportive team environment
- Ongoing extensive training and coaching
**ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.**
**Job Type**: Casual
**Salary**: $25.00 - $29.23 per hour
**Benefits**:
- Employee discount
- Referral program
Schedule:
- Flexible hours
- Weekend availability
Supplemental pay types:
- Penalty rates
Ability to commute/relocate:
- Capalaba, QLD 4157: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)