Admissions Coordinator Role
We are seeking a highly motivated Admissions Coordinator to join our team. This is an excellent opportunity to make a meaningful difference in the lives of our residents and their families.
The Admissions Coordinator will be responsible for driving occupancy through the execution of local area marketing and admission activities. They will also act as a trusted single point of contact for current and future residents, family members, and other lead source generators.
In this role, you will have the opportunity to work closely with our General Manager and Centralized Admissions team to develop and refine the end-to-end admissions journey. You will be responsible for conducting tours, facilitating a smooth transition into our home, and providing exceptional customer service.
This position requires strong sales experience in the aged care sector, intermediate to advanced skills across the MS Office Suite, and highly developed organisation and time management skills.
We offer a competitive package that includes free select health insurance products, 5-free telehealth GP appointments, VIVA Happier & Healthier wellbeing program, career development opportunities, access to leading training, comprehensive induction, and recognition and reward programs.
Key Responsibilities:
* Drive occupancy through local area marketing and admission activities
* Act as a trusted single point of contact for current and future residents and family members
* Develop and refine the end-to-end admissions journey
* Conduct tours and facilitate a smooth transition into our home
* Provide exceptional customer service
Requirements:
* Previous experience gained in a similar role
* Strong sales experience in the aged care sector
* Intermediate to advanced skills across the MS Office Suite
* Highly developed organisation and time management skills
Benefits:
* Free select health insurance products
* 5-free telehealth GP appointments
* VIVA Happier & Healthier wellbeing program
* Career development opportunities
* Access to leading training
* Comprehensive induction
* Recognition and reward programs