Full Time Medical Secretary due to retirement
Part Time Medical Secretary due to expansion
South Coast Renal (Brockway House Medical Services)
Location: Gold Coast
https://southcoastrenal.com.au/
South Coast Renal (Brockway House Medical Services) provides leading nephrology care on the Gold Coast. Our team of 7 specialist physicians is patient-centred, with excellence in care as our highest priority.
Our service delivers end-to-end renal care, from in-room consultations and hospital care to clinical trials, diagnostics, and an on-site infusion centre.
We are a dedicated and compassionate team, strategically positioned to support patients across a wide range of renal treatments and services. Due to continued growth, we are seeking to expand our administration team to support the smooth and professional running of the practice.
About the Role
South Coast Renal are excited to welcome 2 new Medical Secretaries following a recent retirement and expansion. The successful candidates will provide high-level reception and administrative support to our doctors, patients, carers, and external healthcare providers. These roles are essential to delivering a positive patient experience and supporting our clinical team.
Roles available:
1 permanent full-time position - 5 days per week
1 permanent part time 2 - 3 days.
Key Responsibilities
* High-level reception and patient communication
* Appointment scheduling and diary management
* Medical correspondence and document management
* Liaison with hospitals, specialists, and healthcare providers
* Use of practice management and clinical software
* Supporting the administrative needs of a busy specialist practice
About You
To be successful in this role, you will demonstrate:
* A strong commitment to patient care and outcomes
* Professional and respectful communication with doctors, staff, and healthcare teams
* The ability to work effectively in a busy, team-based environment
* A willingness to adopt and use technology to support business activities
* A genuine interest in working in healthcare
We are also prepared to train and support the right candidate who may not have prior medical administration experience, provided they demonstrate a strong willingness to learn, a commitment to hard work, personal growth, and a genuine interest in long-term employment with our practice.
Software:
* GENTU, Medical Objects, Microsoft Office, V-Money, Monday.com, Dict8ion, XERO
Why Join South Coast Renal?
* Competitive salary based on experience & weekly pay
* Supportive team of specialists and research professionals
* Excellent work-life balance
* Additional paid leave when the clinic closes between Christmas and New Year (no need to use personal leave)
* Opportunity to be part of a growing, forward-thinking renal service
* Ongoing professional development and learning opportunities