Ricaya is a progressive, fast-growing consultancy based in Surfers Paradise, Gold Coast. We're on the lookout for an organised, motivated, and tech-savvy Office Administrator / Accounts Assistant who's ready to take ownership of day-to-day office operations and support our growing team.
From day one, you'll be an integral part of our business—helping to keep projects running smoothly behind the scenes while ensuring our office, systems, and accounts processes operate efficiently and professionally.
About the Role
As an Office Administrator / Accounts Assistant at Ricaya, you will:
* Manage the daily administrative operations of the office with professionalism and efficiency.
* Assist with basic bookkeeping and accounts tasks using Xero.
* Support project and job management using WorkflowMax.
* Handle incoming calls, emails, and client enquiries with a friendly, professional attitude.
* Maintain organised filing systems and ensure accurate record keeping.
* Create and post content for Ricaya's social media platforms to showcase our projects and culture.
* Help implement and streamline office systems and processes to improve productivity.
* Provide general administrative and team support where needed.
What We're Looking For
* Proficient in Xero, WorkflowMax, Microsoft Word, and Excel.
* Excellent phone manner, communication, and organisational skills.
* Strong attention to detail and a proactive, can-do attitude.
* Ability to prioritise tasks and manage time effectively.
* A team player who enjoys contributing to a positive, collaborative environment.
* Prior experience in a similar admin, accounts, or office management role preferred.
* Ideal for someone re-entering the workforce or looking for flexible, part-time work.
Key Responsibilities
* Answer phones and handle client enquiries.
* Perform filing and maintain document organisation.
* Assist with bookkeeping and accounts payable/receivable.
* Manage project information and update job tracking systems.
* Create basic social media content and assist with marketing updates.
* Support the setup and maintenance of new systems and workflows.
Why Join Ricaya?
Be part of a forward-thinking consultancy that values initiative, innovation, and professional growth.
Work across a diverse range of projects — from luxury homes to large-scale commercial builds.
Join a flat, collaborative team structure that encourages learning and contribution.
Enjoy genuine work-life balance in a prime Gold Coast location with flexible working options.
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