About Us:
Kingside is a lean team of dedicated and experienced people supporting some of the fastest-growing platforms in the cryptocurrency, sports, and iGaming industries.
As we continue to expand, we're looking for a versatile Commercial Specialist to join our team. You'll play a key role in helping build and scale B2C and B2B platforms in the crypto gaming space, working closely with teams across product, data, marketing, and operations.
The Role:
As one of the first hires in our growing Commercial Strategy team, you'll report to the Head of Commercial and work closely with Data, Marketing, and Operations.
You'll help scale the organisation, improve performance across our supplier network, and contribute to optimising the end-to-end user experience as we grow.
What We're Looking For:
We are seeking a specialist with 1-3 years of experience who thrives on data-driven decision-making. You should possess the analytical rigour to optimise performance and the emotional intelligence (EQ) to manage high-level commercial partnerships. You will be responsible for executing casino strategy, automating on-site content, and launching high-impact promotions.
Ideal Candidate:
* Experience: 1-3 years in cryptocurrency, consumer tech, or gambling products.
* Knowledge: A solid grasp of casino mechanics, including Live Table Games, Slots, RTP, Variance, NGR, and major industry players.
* Mindset: High agency and a "solution-first" attitude. You are resilient, flexible, and comfortable in a fast-paced environment.
* Collaboration: Proven ability to work cross-functionally with Product, Marketing, and Operations teams.
Key Responsibilities:
* Product Management: Manage the full game lifecycle—from testing and categorisation to activation and deactivation.
* Performance Tracking: Monitor daily performance (GGR, NGR, active players, retention) and provide weekly/monthly insights on trends and risks.
* Provider Relations: Maintain relationships with top studios (Hacksaw, Pragmatic, Evolution); coordinate new provider launches and resolve technical outages or settlement issues.
* Promotional Strategy: Create and QA bonus tools (freespins, tournaments, chips) and use data to optimise lobby curation and network offers.
* Technical Oversight: Monitor game stability and UX across mobile and desktop; work with Tech teams to enhance navigation and lobby UI.
* Market Expansion: Assist in developing localisation strategies for specific global expansion markets.
* Commercial Finance: Assist with end-of-month (EoM) reconciliation for promotions and billing.
Skills & Attributes:
* Data Analysis: Proficiency in BI and A/B testing tools (e.g., Metabase, Posthog, SQL).
* Advanced Spreadsheets: Expert level in Excel/Sheets (pivot tables, complex logic, and modeling).
* UX Evaluation: Experience auditing user journeys and providing actionable feedback.
* Project Management: Ability to balance multiple high-priority projects simultaneously.
Highly Beneficial If You Have:
* Direct experience buying/selling cryptocurrency.
* In-depth knowledge of the online gambling landscape.
Note:
This role is based in Melbourne, Australia, and may require occasional travel.
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