The Senior Regional Manager plays a vital role in working with the Head of Retail to execute the retail strategy and drive profitability across VIC & TAS. This role is responsible for ensuring operational excellence, a customer‐centric approach and the achievement of key performance indicators across all stores within their purview, ultimately taking ownership of the regional P&L. The Senior Regional Manager also directly oversees a portfolio of 'flagship' style stores in VIC and overseeing the remaining VIC/TAS region.
How You Will Contribute
* Partner with Regional Managers to achieve regional sales targets, ensuring alignment with overall company objectives
* Proactively monitor market trends and competitive activity, identifying opportunities to expand market share and capitalise on emerging customer segments or product categories
* Analyse regional sales data to identify opportunities for growth and work with Regional Managers to develop initiatives that maximise sales and profitability
* Oversee and ensure operational consistency and excellence across all stores
* Provide guidance, support and coaching to Regional Managers in analysing store performance, identifying areas for improvement and developing action plans to enhance efficiency, productivity and customer satisfaction
* Foster a culture of continuous improvement, encouraging the sharing of best practices and innovative solutions across all stores
* Partner with the Head of Retail and Finance team to manage regional retail budgets, ensuring resources are allocated strategically to maximise ROI and support growth initiatives
* Analyse regional sales, expenses and profitability trends, collaborating with Regional Managers to implement corrective actions, optimise resource allocation and address any budget variances
* Embrace change while facilitating and enabling strategic change with clarity, empathy and optimism
* Drive a feedback culture of honesty and transparency
* Collaborate across group, building team cohesion and connection, to inspire and bring our House of Brands strategy to life
* Create and foster an inclusive environment where all team members can thrive and feel included, respected and safe.
Capabilities We Value
* Significant experience in a multi‐site retail management role, with a proven track record of success in driving sales, improving profitability and elevating customer experience
* Demonstrated experience in leading, managing and developing high‐performing teams within a matrixed organisational structure
* Strong understanding and appreciation for the brand, its aesthetic and target customer. Experience in contributing to the growth and development of a premium retail brand is highly advantageous
* Experience in contributing to strategic projects and initiatives within a fast‐paced retail environment, demonstrating an ability to collaborate effectively with cross‐functional teams and achieve successful outcomes
* Experience in leading and managing organisational change initiatives
* Proven ability to lead team growth, capability building and succession planning
* Proven ability to manage budgets, interpret financial reports and generate cost‐efficient rotas
* Strong ability to build and maintain relationships with internal and external stakeholders
* Ability to adapt quickly to changes in the retail environment and respond with effective solutions.
What We Offer
* Competitive Senior Regional Manager salary package reflective of the scope of responsibilities
* Car allowance and laptop provided
* Generous annual product allowance of $1,400 and access to our leadership incentive scheme
* 40% discount across all Country Road Group brand
* Corporate partnerships to support your health and wellbeing
* 18 weeks paid parental leave program for eligible employees with return‐to‐work clothing allowance
* Access to internal career opportunities across our retail brands and Support Centre.
* Annual learning calendar and ongoing development to support your career growth
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