Job Overview
An ICT Support Officer is required to monitor and respond to service desk requests, ensuring the smooth operation of business systems.
Key Responsibilities:
* Responding to operational inquiries
* Coordinating ITIL change management processes
* Providing technical assistance to clients and stakeholders
Essential Skills and Qualifications:
* Proven experience in client-facing support roles
* Familiarity with ICT business applications and technologies
* Ability to work flexibly, including after-hours and multi-site arrangements
What We Offer:
* A dynamic and supportive work environment
* Ongoing training and professional development opportunities
* A competitive remuneration package