Overview
At Optus, we are fuelled by optimism, unwavering customer focus and our amazing people. We are looking for a conscientious Assistant Store Manager to join our team and help create lasting customer experiences. You are the heartbeat of the Melton West store. Together with the Store Manager, you'll orchestrate a symphony of excellence and fuelling a performance surge in your team.
Responsibilities
- Lead, coach, mentor, develop and inspire a team of individuals to shine
- Oversee day-to-day store operations to ensure the store is welcoming and energetic
- Resolve customer enquiries with patience and provide memorable service
- Assist with onboarding new team members by providing tools and knowledge to surprise and delight customers
Qualifications
- Experience in retail; knowledge of innovative practices in retail
- Customer service excellence and a track record of delivering results
- Strong problem-solving and decision-making skills
- Ability to lead in a collaborative environment and support the team to perform at their best
Perks
- Competitive remuneration - $80,745 on target Total Cash (Inc. Super & Commissions)
- Discounts on Optus products & services, with monthly credit and plan discounts
- Access to benefits with 400+ retailers including Iconic, Mimco, Sephora, Myer & Ticketek
- Professional development and mentoring through OptusU! Capability Institute
- Employee networks and inclusive communities
- Paid leave options including health, well-being and family leaves
- Flexible working arrangements
Diversity and Inclusion
Optus is committed to diversity and equal employment opportunities for all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with disabilities, LGBTQIA+ communities, veterans, and Indigenous Australians. If you require adjustments or accessibility support, please email Accessible R ecruitment@optus.com.au or call 1800 309 170. For more information on Diversity, Inclusion & Belonging, visit https://www.optus.com.au/about/inclusion-diversity.
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