Overview
Mandatory: Australian Citizenship required to work within Federal Government.
About the company
This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life.
Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role.
We have multiple vacancies across regional Victoria, and this is a great opportunity for an experienced Admin and Office Support Officer to join this busy team for a temporary assignmen.
About the role
Providing counter/reception support for the local office including customer enquiries in the self-help kiosks and online support.
Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
Managing the team shared email inbox, appointments and telephone enquiries.
Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
Undertaking research and investigation activities and preparing associated reports and correspondence.
Undertaking a range of data entry activities and ensuring follow up is completed.
About you
You will have previous experience working in a reception or face to face customer service workplace
You will have ability to work in a team
You will have strong communication and customer service skills
You will have ability to manage conflict and difficult/sensitive conversations
You will have Microsoft Suite skills (Excel, Word, Outlook, Teams)
You will have ability to use initiative and work independently
You will have ability to learn new systems and processes
Benefits
ASAP Start (pending Federal Police Clearance)
Temporary casual assignment until 30th June 2026
Full time hours Monday to Friday
$37.36 per hour + Super
Multiple locations in Regional Victoria available
How to Apply
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome.
We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at
Please note the successful candidate for this role must hold Australian Citizenship, and willing to complete a Federal Police Check.
Please click 'APPLY" to upload your details and resume to be considered for this role.
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