Connected Care Service Operations Manager (Health Manager Lvl 4) - Perm FT
Join to apply for the Connected Care Service Operations Manager (Health Manager Lvl 4) - Perm FT role at South Western Sydney Local Health District
Connected Care Service Operations Manager (Health Manager Lvl 4) - Perm FT
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Join to apply for the Connected Care Service Operations Manager (Health Manager Lvl 4) - Perm FT role at South Western Sydney Local Health District
Employment Type: Permanent Full Time, 38 hours per week
Location: Liverpool Hospital, Eastern Campus (SWSLHD District Wide Service)
Position Classification: Health Manager Level 4
Remuneration: $141,974.00 - $169,151.00 per annum
Requisition ID: REQ585116
Application Close Date: 29/06/2025
Interview Date Range: 02/07/2025 - 09/07/2025
Contact Details:: Daniela Feuerlicht – 0460025171 |
Previous applicants need not apply
About The Opportunity
The Connected Care Service Operations Manager provides an exciting opportunity to drive innovation and lead the implementation of transformational healthcare initiatives as part of the South Western Sydney Local Health District (SWSLHD) Connected Care Service. This is a pivotal leadership role focused on transforming how and where care is delivered — with a particular emphasis on delivering more care in the community, embedding digitally-enabled models of care, and strengthening clinical pathways across acute and community-based services.
We're seeking a leader with experience in successfully managing complex programs or change initiatives in a healthcare setting – ideally with a virtual health lens. They would have the leadership capability to guide, develop and inspire the Connected Care team.
The ideal candidate will be comfortable navigating a complex and dynamic environment, with a demonstrated ability to be adaptable, resilient and manage multiple competing priorities. Communication and stakeholder engagement skills are critical to this role, particularly the ability to influence and negotiate with senior leaders, clinicians and executives, and to foster collaboration across multiple services.
What You'll Be Doing
The Operations Manager will be responsible for overseeing the end-to-end development and delivery of Connected Care strategies across SWSLHD. This includes managing interdependent projects, supporting the integration of Connected Care into routine practice, leading collaboration across various services to develop new models of care, and navigate complex organisational change.
The Operations Manager will be responsible for managing and developing a high-performing team, as well as contributing to the development of recommendations and advice to the senior management team to facilitate executive decision making.
The position will actively work with both internal and external stakeholders to deliver more care in the community, embed digitally-enabled models of care across the District, and develop clinical pathways and workflows across acute care services, community-based health services and non-admitted services.
The Connected Care Service Operations Manager is expected to provide expert strategic advice on issues and obstacles that may adversely impact on LHD performance, work across multiple projects and teams, and promote the implementation of both LHD-led and state-wide initiatives that improve and enhance the delivery of high quality, efficient and effective health services.
Where You'll Be Working
South Western Sydney Local Health District (SWSLHD) serves one of Australia's most multicultural regions, providing high-quality, patient-centred care across various hospitals and health services. These include Bankstown-Lidcombe, Bowral & District, Camden, Campbelltown, Fairfield, and Liverpool Hospitals, each offering specialised care.
SWSLHD offers a supportive, innovative, and forward-thinking work environment, with numerous opportunities for professional development and career progression. The district's community health services provide comprehensive care, including prevention, early intervention, and ongoing support, while its mental health services offer both inpatient and community-based care.
Working at SWSLHD means being part of a dedicated team committed to improving health outcomes and making a positive impact on the community.
How To Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
* Relevant tertiary qualifications in a health-related field and/or equivalent relevant experience in project and change management within the health system and connected care programs.
* Outline your leadership experience in a public sector healthcare setting to effectively develop team members and manage and support a high functioning team.
* Provide examples of how you demonstrate highly-developed project and program management skills and the demonstrated ability to plan and implement complex projects on time, in a high-volume, changing environment, with multiple stakeholder perspectives.
* How have you applied your knowledge of technology-enabled care, clinical governance structures and responsibilities to support the implementation of high-quality and safe Connected Care?
* Can you describe a time when you analyzed and interpreted complex data from multiple sources to assess system performance and make informed recommendations? What approach did you take, and what was the outcome?
* Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
Need more information?
* Click here for the Position Description
* Find out more about applying for this position
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don't just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ???? Aboriginal and/or Torres Strait Islander ???? background, people with a disability and people from the L G B T Q I + community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people's rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
Connect with us on 'X', Facebook and LinkedIn .
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitals and Health Care
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