Food & Beverage Attendant
Company Location: Oaks Darwin Elan Hotel
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents.
Job Description
We are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis.
This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.
Responsibilities
* Preparing Quality Beverages: Crafting coffee and beverages to a high standard, ensuring consistency and excellent presentation at all times.
* Taking Guest Orders: Accurately and attentively recording orders while accommodating guest preferences and dietary requirements.
* Menu Expertise and Recommendations: Demonstrating strong knowledge of the menu and confidently recommending suitable food and beverage options.
* Serving Food & Beverages: Providing professional, efficient service while ensuring overall guest satisfaction.
* Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and consistently striving to exceed expectations.
* All-Rounder Duties: Assisting with general Food & Beverage Attendant responsibilities as required, including set‐up, cleaning, and maintaining service areas.
Shift Details (subject to change)
* Rotating roster across Monday through to Sunday.
* Split shifts may be required on some days.
Hourly Rates (excluding Superannuation)
Monday - Friday: $32.31 per hourSaturday: $38.78 per hourSunday: $45.24 per hour
Qualifications
* Previous experience as a barista or in a similar hospitality role.
* A warm and approachable demeanour with a positive attitude.
* Proven experience delivering high-quality customer service.
* Professional presentation and exceptional communication skills.
Benefits
* Career Growth: Learning and development programs to boost your career.
* Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
* Global Perks: International accommodation discounts across our hotel brands.
* Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
* Experiences: Discounted entertainment and activities.
* Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
* Wellness Boost: EAP and tailored wellness support.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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