Desktop Support Specialist Job Overview
We are seeking a highly skilled and resourceful Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional support to end-users within our desktop computing environment.
Key Responsibilities:
* Troubleshoot computer OS and peripherals issues
* Manage PC operating systems (Windows 7/8 and 10)
* Install hardware and software
* Provide excellent customer service
As a successful candidate, you will possess strong analytical and problem-solving skills, be well-organized and detail-oriented, and demonstrate excellent communication skills. You will work effectively under pressure to meet expectations in high-profile situations while maintaining professionalism.
Required Skills and Qualifications:
* Computer OS and peripherals troubleshooting
* Handling different PC operating systems
* Hardware and software installation
* Basic knowledge of SOE and group policies
* Printer support
* MS Office tools installation and troubleshooting
Benefits:
This role offers the opportunity to develop your technical skills, work collaboratively with a team, and make a meaningful contribution to our organization's success.
Other Opportunities:
By joining our team, you will have access to ongoing training and professional development opportunities, enabling you to enhance your skills and advance your career.