Tenancy Manager
The ideal candidate will have experience in managing day-to-day tenancy operations, working closely with internal and external stakeholders, and maintaining up-to-date leases.
Key responsibilities include:
* Managing a portfolio of properties to ensure smooth tenancy operations.
* Collaborating with various teams and services to provide support to tenants.
* Preparing accurate tenancy documentation and attending hearings as required.
* Resolving tenant complaints and supporting those in high-risk situations in line with TSA policies and procedures.
Requirements for the role include:
* Associate diploma or relevant experience, or lesser formal qualifications with significant years of experience.
* Demonstrated expertise in tenancy, property management, or client support roles, with a strong commitment to housing outcomes.
* Strong understanding of residential tenancies legislation and ability to interpret its legal implications for affordable and community housing.
* Ability to manage leases, arrears, inspections, and tenancy issues confidently.
Why is this a great opportunity?
* A supportive work environment and a team dedicated to delivering exceptional service.
* Generous salary packaging opportunities and NFP benefits.
* Eligible employees can access 12 weeks of paid parental leave.
* Purchase leave scheme offering up to 8 weeks of annual leave.
* Up to 5 days of paid leave per year to participate in TSA programs or activities.