Job Opportunity:
We are seeking a highly skilled and experienced Home Lending Specialist to join our team. In this dynamic role, you will be responsible for delivering exceptional customer experiences by working closely with customers to meet their end-to-end banking needs.
This is an exciting opportunity for a motivated individual who is passionate about building relationships and providing outstanding service. If you have a strong background in lending, excellent communication skills, and a commitment to excellence, we encourage you to apply.
About the Role:
This permanent full-time position is located in Cairns and requires 76 hours of work per fortnight. As a Home Lending Specialist, you will be responsible for guiding customers through the lending process, ensuring positive outcomes, and delivering exceptional service. You will also be required to build relationships with customers, colleagues, and the community, and to leverage your credit analysis expertise to drive growth.
Your Key Responsibilities Will Include:
- Building a pipeline of lending leads and nurturing these relationships throughout the buying journey
- Guiding customers through the lending process and providing peace of mind that we are here to help them achieve their goals
- Leveraging your credit analysis expertise and understanding of customer needs to ensure positive lending outcomes and future-proof your customers' financial success
- Building strong connections with the community, the branch, and Branch Manager to deliver effective lending outcomes for customers
- Embracing an attitude of lifelong learning and bringing your brilliant mind to develop your career with on-the-job training and other learning opportunities
What We're Looking For:
To succeed in this role, you will need to consistently deliver exceptional customer service and possess:
- Extensive experience in customer service or sales
- A high level of understanding of lending products, policies, and regulations
- The ability to build relationships and rapport with customers and colleagues quickly, assess their needs, and develop a holistic view of their situation
- Highly developed credit analysis skills
- An understanding of small business offerings and consumer lending experience
Why Work With Us?
- We value our employees and believe in making a difference in the lives of our customers and communities
- We offer a range of benefits including health and wellbeing support, corporate university opportunities, and flexible policies
- Our team is committed to excellence and values diversity and inclusivity
About Bendigo Bank:
Bendigo Bank is a leading bank that has been making a positive impact in the lives of our customers and communities for over 160 years. We are proud to be part of a bank that shares our values and passion for making a difference.