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Customer service and optical assistant- miranda

Sydney
Oscar Wylee Pty
Customer Services agent
Posted: 4 June
Offer description

Join our team as an Optical Assistant, a dynamic and engaging role where you'll aim to deliver exceptional customer service, and exceed sales targets.

* Actively engaging with customers to identify their eyewear needs and delivering top‐notch service, aiming to go above and beyond to exceed sales targets.
* Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them.
* Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met.
* Offering your support to fellow team members and contributing to a harmonious and supportive work environment.

Qualifications

* Strong background in fast‐paced retail settings
* Excellent communication skills—direct and easy for customers to understand.
* Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
* A people person, ready to offer assistance with an approachable and empathetic manner.
* Flexible to work late evening and weekends.

Benefits

* Get a free pair of prescription glasses every six months.
* Treat your loved ones to Family & Friends discounts twice a year.
* Work in our beautiful store located at Westfield Miranda, easily accessible from surrounding suburbs such as Sylvania, Gymea, Caringbah and Yowie Bay. The centre offers free 3 hour parking and is well serviced by multiple bus routes, making your commute simple and convenient.
* Work with a supportive and energetic team in a fast‐paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together.
* The opportunity to learn about all things eyewear through training, including styling with our many frames on offer.
* A clear career trajectory with opportunities for management roles in the future.
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