Medical Administration Officer
Fast Tracking Anaesthetic Billing Services – Bendigo (On-site)
Full-time, permanent | $30–$35 per hour | Monday–Friday 9:00am–5:00pm | No weekends
Join a small, supportive team providing essential billing and administrative support to anaesthetists across Australia.
Fast Tracking Anaesthetic Billing Services delivers specialist billing and administrative services for anaesthetists, supporting patients, hospitals, surgeons and medical specialists with accurate, professional workflows. We are seeking a motivated, detail-focused Medical Administration Officer to join our growing team in Bendigo.
This is a structured, accuracy-critical role that combines patient communication, billing administration, and high-quality data processing. Full training is provided; confidence with systems, strong attention to detail, and calm professional communication are essential.
What's in it for you?
* Stable hours – Monday to Friday 9:00am–5:00pm, no weekend work
* Variety – liaise with patients, hospitals, surgeons and anaesthetists Australia-wide
* Autonomy & trust – a professional environment that values initiative and reliability
* Small team support – friendly, tight-knit team where your contribution is recognised
* Training & growth – develop specialist skills in private billing and claims workflows
Key responsibilities
* Preparing and issuing patient invoices and related correspondence
* Supporting billing administration and claiming workflows (training provided)
* Responding to phone and email enquiries efficiently and empathetically, including billing queries
* Liaising with hospitals, patients, surgeons and anaesthetists in a professional and timely manner
* Managing documentation, correspondence, and follow-ups to keep accounts accurate and up to date
* Maintaining high-quality data entry and record-keeping with strong attention to privacy and confidentiality
This role will suit you if you:
* Enjoy structured admin work and take pride in accuracy
* Can manage competing priorities and remain calm under pressure
* Communicate professionally and empathetically, including when discussing invoices
* Learn systems quickly and follow processes consistently
* Prefer working on-site as part of a small team
You'll bring
* Experience in medical administration or a similar high-volume administration role
* Strong written and verbal communication with a professional phone manner
* High attention to detail and excellent time management
* Confidence using software systems and Microsoft Office (Word/Excel)
* A commitment to confidentiality and patient privacy
Advantageous (not essential)
* Exposure to private billing, Medicare claiming, or health fund-related workflows
* Experience in specialist billing or medical accounts administration
How to apply
Please submit your CV and a short cover note answering:
1. Your relevant admin/medical administration experience and systems you've used
2. Any experience with invoicing, claims, or accounts-style workflows
3. Why this full-time, on-site Bendigo role suits you