About the Role
As a Sales & Service Manager at David Jones, you will be empowered to demonstrate your customer obsession and passion for retail by creating an in-store experience like no other.
You will successfully deliver a customer-centric environment to maximise sales and service results.
Responsibilities
* Lead by example by personally delivering on our service principles, engaging with customers, driving sales, and building a loyal customer base.
* Coach and mentor the team to provide expert knowledge and seamless solutions.
* Be visibly present on the selling floor, leading by example and inspiring the team to create warm connections.
* Work collaboratively with the store teams and build strong relationships with stakeholders.
* Look for opportunities for improvement whilst being commercially aware.
* Work collaboratively with the VM and Logistics teams to ensure the allocated stock is floor-ready within the relevant timeframes.
* Identify areas of opportunities for feedback to the Merchandise team.
* Maintain stock loss awareness by working closely with the sell and support teams to mitigate loss by ensuring proactive measures are implemented.
Why work for us?
* A competitive remuneration package, including an annual bonus incentive.
* Generous employee discounts across David Jones brands.
* An additional day of leave for your birthday.
* A supportive, flexible and engaging environment that will support personal/professional development.
* Opportunities to support community partnerships across our Corporate Social Responsibility program.
* Be a member of a company committed to sustainable practices.
* Ongoing training and development to pursue individual ambitions.
About Us
Since 1838, David Jones' limitless quest for innovation and progress established the brand as Australia's original influencer in fashion and lifestyle.
We are a Customer-Obsessed organisation, curious to understand and dedicated to delighting our customers with seamless solutions as one team.
We empower our people with implied trust to act with integrity, value our unique skills and be accountable for our decisions.
We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.