Job no: 944499
Work type: Permanent / Part time
Location: Parramatta
* Position based at MYER Parramatta
* We are looking for a passionate Fragrance leader with outstanding customer service
As a Counter Manager at L'Oréal, you'll have the opportunity to lead a passionate team, represent iconic luxury brands, and drive performance in a dynamic retail environment.
About the role:
* Lead and inspire the counter team to achieve and exceed sales, service, and productivity targets across all L'Oréal Luxe fragrance brands
* Deliver exceptional client experiences through tailored fragrance consultations and elevated service standards
* Build and maintain a loyal client base, using strong clienteling and follow-up strategies
* Coach, develop, and motivate team members through ongoing training, feedback, and performance support
* Manage daily counter operations, including rosters, reporting, inventory control, and visual merchandising
* Ensure the counter reflects the luxury image of L'Oréal Luxe brands through impeccable presentation and hygiene standards
* Collaborate with store and brand teams to execute in-store events, activations, and marketing campaigns
* Oversee stock management to ensure optimal availability of key launches and core products
* Champion brand education and innovation, keeping the team informed and inspired by new launches and fragrance storytelling
Benefit to you:
* Industry-Leading Training & Development – Receive ongoing education, leadership programs, and upskilling through L'Oréal's global learning platforms
* Inclusive & Diverse Culture – Thrive in an environment that values individuality, gender equality, and multicultural talent
* Sustainability & Purpose – Be part of a company committed to sustainable beauty and positive social impact
* Wellbeing Support – Access to wellness initiatives, employee assistance programs, and flexible work practices
* Retail Perks – Benefit from retail incentives, team rewards, and access to exclusive industry events
At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.
Join us. Elevate beauty. Inspire confidence.
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
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